Privacy Policy

Effective Date: 03/01/2025

Introduction

My Corner Vet Nedlands Pty Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online or in person at our clinic at 134 Broadway, Nedlands, WA 6009.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, and email address.

  • Pet Information: Your pet's name, breed, age, health records, and other related information.

  • Payment Information: Credit card or bank details for billing purposes.

  • Communications: Emails, messages, or phone conversations you have with us.

  • Usage Data: Information collected through our website, such as IP addresses, browser type, and pages visited.

How We Use Your Information

We use your information to:

  1. Provide veterinary services and maintain accurate medical records for your pets.

  2. Communicate with you regarding appointments, treatments, and other clinic-related matters.

  3. Process payments for services rendered.

  4. Improve our services and enhance your experience.

  5. Comply with legal obligations or resolve disputes.

Sharing Your Information

We may share your personal information with:

  • Service Providers: For payment processing or other operational needs.

  • Legal Authorities: If required by law, court orders, or regulatory obligations.

  • Partners: With your consent, for services such as pet insurance or external specialists.

We will never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your experience. You can disable cookies in your browser settings, but this may limit the functionality of our website.

Your Rights

You have the right to:

  • Access and request a copy of your personal information.

  • Correct or update inaccurate information.

  • Request the deletion of your personal data, subject to legal obligations.

  • Withdraw consent for specific uses of your information.

To exercise these rights, contact us at hello@mycornervet.com.au or write to us at our clinic address.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect immediately. Please review this Policy periodically to stay informed.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

My Corner Vet Nedlands Pty Ltd
134 Broadway, Nedlands, WA 6009
Phone: (08) 6285 8535
Email: hello@mycornervet.com.au